This is the Privacy Policy of TenantHero B.V. (i.o) (hereinafter referred to as “TenantHero,” “we,” “us” or “our”), a company having its address at Nieuwe Achtergracht 164, 1018 WV Amsterdam. Our Privacy Policy explains how we collect, use, share and protect information in relation to our website https://tenanthero.nl (the “Service”). We collect this information when you visit our website with your computer, tablet, phone, or smartwatch (“Computer”). We process personal data in accordance with the General Data Protection Regulation (the “GDPR”), the GDPR-based legislation, and other current privacy legislation.
Our Privacy Policy applies to all visitors, users, and others who access the Service (“Users”). By using our Service, you understand and agree that “TenantHero” is providing a platform for you to upload content, including contracts, photos, comments, and other materials (“User Content”) to the Service and to share User Content publicly. This means that other Users may search for, see, use, download, or share any of your User Content that you make publicly available through the Service, consistent with the terms and conditions of this Privacy Policy and our Terms of Use.
We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Metadata is usually technical data that is associated with User Content. For instance, metadata can describe how, when, and by whom a piece of User Content was collected and how that content is formatted. Users can add or may have metadata added to their User Content, including a hashtag (e.g., to mark keywords when you post a photo), geotag (e.g., to mark your location to a photo), comments, or other data. This makes your User Content more searchable by others and more interactive.
By using our Service, you leave certain information with us, for example by uploading a contract. This may include data such as name, e-mail address, place of residence, and payment details. TenantHero collects and processes this data to make our services accessible. We also collect information about your Computer (such as IP address, browser type, and operating system) so that we can improve our services. The personal data will not be provided to third parties unless we are obliged to do so on the basis of legislation and regulations.
There are several bases on which TenantHero can process personal data. These are:
We process your personal data to the extent necessary to achieve the purpose for which we collect the personal data.
We may use your information to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt-out of receiving any or all of these communications from us by following the unsubscribe link.
We will not rent or sell your information to third parties outside TenantHero.
If we sell or otherwise transfer part or the whole of TenantHero or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content, and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.
We may access, preserve, and share your information in response to a legal request (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve, and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; and to prevent death or imminent bodily harm.
TenantHero has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, TenantHero cannot ensure the security of any information you transmit to TenantHero or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
In accordance with the law, TenantHero does not retain data any longer than is required for attaining the purposes for which they were collected unless TenantHero is obliged to do so based on a legal provision.
If you wish to know which of your data TenantHero has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact TenantHero.
We are not responsible for the practices employed by any applications, websites, or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website, or service, our Privacy Policy does not apply to those third-party applications, websites, or services. Your browsing and interaction on any third-party application, website, or service, including those that have a link on our Services, are subject to that third party’s own rules and policies.
Our Service does not address anyone under the age of 13 or 16 (“Children”), depending on the applicable EU privacy rules. The age threshold for obtaining parental consent varies between 13 and 16 years. We do not knowingly collect personally identifiable information from children under 13 or 16.
TenantHero may modify or update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy of the Service, please send an email to info@tenanthero.nl.